July 18th, 2010 by admin
No comments »
This is a copy of my recent correspondence wth ebuyer.
I am writing to complain about a very unsatisfactory, unpleasant and unnecessary experience I recently endured with your company ebuyer and the courier service UPS.
We purchased a TV DVD combo from you order No. 14475091. UPS attempted to deliver a couple of days after we received email confirmation of dispatch. We were at work so only received a delivery attempt notification ticket. We then contacted UPS to arrange another delivery. We were told by UPS we had to contact ebuyer to arrange delivery. We contacted ebuyer on Monday 10th May (UPS attempted delivery a couple of more times prior to this) I spoke to a customer services agent to explain the situation. I was put on hold while she spoke with UPS. It was agreed they would attempt delivery again the next day on Tuesday 11th May after 2pm. I made it clear nobody will be home before. I took an afternoon of work so I would be home when the package arrives. I arrived home at 13.50pm to discover another attempted delivery slip, timed at 10am. I could not believe this level of incompetence.
I telephoned customer services again and this time requested to speak to a more senior member of the call centre. I explained my frustration and was told there is a facility at the checkout to “timeframe” a delivery, but this incurred an extra charge. I was furious at this. This should be a regular service for EVERY delivery. This I consider outrageously poor customer service. In the current economical climate, where services are just as important as the goods they sell.
When the package was finally delivered at alternative address (because they couldn’t/wouldn’t deliver pm in Folkestone) The seal of the package had been compromised, when questioned about this the delivery man was rude and unhelpful.
Ebuyer service is a dreadful example and a poor advert for ecommerce. I will not be using them again.
In this day and age of technology it is unfathomable why there isn’t better liaison between supplier and delivery.
How much money does UPS lose with this repeated delivery attempts method? The first failed delivery you would think “oh they’re probably at work” the second you would think “yes they’re at work”. To continue to attempt delivery at the same time every day can only be described as stupid! Not to mention costly for UPS especially if you multiply this by deliveries worldwide, the loss in fuel and man hours probably equates to tens of thousands of £’s
To conclude, I will not be buying from Ebuyer again.
June 9th, 2010 by admin
No comments »
Sexy voiced psycho Alice played by Ruth Wilson
BBC have done it again. The best cop show EVER! John Luther played by Idris Elba is not just your run of the mill same old same old maverick cop. Luther is the real deal possibly a little deranged equaled only by Alice Morgan played by the beautiful Ruth Wilson. Now she is either an extremely talented actress or she is actually seriously unhinged.
Thank you BBC for providing 6 solid hours of gripping drama. Will there be another series? I hope so, but it will have to be good.
March 7th, 2010 by admin
No comments »
Real edge of your seat stuff, when's the next series?
Well, I don’t know about anybody else but I thought last night’s concluding episode of Survivors was brilliant, in fact the whole series and the last one has been one of the best shows on TV for years. My favourite character Tom, played brilliantly by Max Beesley a real survivor, whose actions sometimes shock his new found family, but it’s his instinct and brutality that that goes a long way to ensure their safety.
January 14th, 2010 by admin
1 comment »
This is a recipe for a lovely lady Called Mo Mo, well I call her Mo Mo, Mo like me is a fan of 2 pot cookin’. Yeah 2 pot cookin’ is the only way to go baby. Anyway here ’tis:
Easy Chicken Tikka Masala
You will need: (serves 2-3)
- 2oz Butter, plus a desert spoon of veg oil
- 1 Large onion peeled and diced
- 2 Chicken breast (diced)
- 2 tbsp of mild or medium curry powder
- 1 Tin of coconut milk
- 1 tbsp tomato puree
- 1tbsp peanut butter (optional)
- 1 Chicken stock cube
- Salt and sugar to taste
- For a more creamy sauce add a little cream (optional)
Method:
Heat the butter and oil in a heavy bottomed pan. Add the onions and cook till soft. Now add the Chicken and cook until flesh turns white. Add the curry powder and stir in reduce the heat a little and continue stirring for about a minute. Now add the tomato puree and stir in. Dissolve the stock cube in about a 1/4 pint boiling water and add to the pan. Now add the coconut milk and if you’re using it the peanut butter. Let it simmer for a while then add a little salt if needed and 2tsps of sugar and finally finish with cream if you’re using it. Bang that’s it.
Serve with your favourite rice and other lovely Indian accompaniments.
January 2nd, 2010 by admin
No comments »
Houmous a great tasy versatile dip
This recipe is for my mate Chris aka “Shoney”. We shared a can of shandy new years eve and I promised I would post this recipe. So here ’tis
you will need:
for the caramelised onions
- 1 large red oinon.
- 1 tbsp vegetable oil.
- 2 tsp sugar.
- 1 tbsp balsamic vinegar
For the houmous:
- I tin of chick peas (big tin around 400g)
- 2-3 garlic cloves crushed or a good tsp of garlic puree.
- 2-3 tsps of tahini (sesame paste)
- 2-3 tbsp olive oil.
- Juice of one lemon.
- salt and peeper to taste
method:
First prepare the carmelised onions. Heat the vegetable oil in a saucepan. Cut in half and chop into thin slices. Add to oil and cook very slowly on a low heat.
While the onions are cooking, you can do something else for about half an hour.
OK. open the tin of chick peas and drain. Place in a large deep bowl. Extract the juice from the lemon in your usual way and add to the chick peas, taking care not to add any pips. Now add 2-3 teaspoons of tahini paste, the garlic and the olive oil.
By now the onions should be soft. Add 2 teaspoons of sugar and stir for 2 minutes. Now add the balsamic vinegar and continue stiring until mixture is dark and sticky, normally another couple of minutes should do it.
OK. empty the contents of the saucepan into the bowl and blitz together with your hand blender. (if you don’t have one, get one now they’re only a couple of quid and I find them indispensible in the kitchen. I got mine form asda for under 4 quid.) When blended season to taste. Job done!
You can replace the caramelised onions with olives, chillies, sundried tomatoes, or various other flavours. The choice is yours.
